Terms of Service

Last updated: January 1, 2026. These Terms of Service describe the rules and responsibilities that govern your use of Greenridgebase services and website. By accessing or using our website, submitting inquiries, or engaging our advisory services you accept and agree to be bound by these terms. If you are entering into an engagement on behalf of an organization, you represent that you have authority to bind that organization to these terms. These terms outline the scope of services, engagement process, data handling, intellectual property, limitations of liability, and the process for resolving disputes. If you do not agree with these terms, please do not use our services or website.

Agreement and Scope

Greenridgebase provides advisory services focused on profit maximization, pricing optimization, marginal cost analysis, and operational implementation. Any engagement is initiated by a written proposal or statement of work that specifies services, deliverables, timeline, and fees. The proposal, together with these Terms and any mutually signed agreement, forms the contract between you and Greenridgebase. Unless otherwise agreed in writing, proposals are limited in scope to the items described and do not include third-party costs, implementation of customer systems, or ongoing managed services beyond the agreed deliverables. Engagements require reasonable cooperation from the client, including access to data and personnel. You represent and warrant that you have the right to provide the data you share for the purposes described and that such sharing does not violate applicable law or third-party rights.

Services, Fees, and Deliverables

Fees and payment terms are set out in the proposal. Unless otherwise specified, Greenridgebase invoices on milestones or monthly for ongoing work. Payment is due within thirty days of invoice unless a different period is stated. We may suspend work if invoices are overdue. All fees are exclusive of taxes, duties, or other governmental charges. Deliverables are provided as described in the proposal and typically include written reports, dashboards, models, and playbooks. We aim to ensure deliverables are accurate and based on the information provided by the client, but results may vary and depend on the quality and completeness of client data and cooperation. Any estimates of expected impact are projections and not guarantees. Changes to scope may require a change order and adjustment to fees and timeline.

Confidentiality, Intellectual Property, and Data

Each party agrees to maintain the confidentiality of the other party's non-public information disclosed in connection with an engagement. Confidential information includes business data, trade secrets, models, and any information marked or reasonably understood to be confidential. Greenridgebase will use client data solely to perform the contracted services and will implement reasonable technical and organizational measures to protect personal and business data. Notwithstanding confidentiality, Greenridgebase may use anonymized and aggregated insights for internal research and non-identifying case studies, unless contractually restricted. Intellectual property created by Greenridgebase in the course of an engagement, including analytical models and proprietary methodologies, remains the property of Greenridgebase; clients receive a license to use deliverables for internal business purposes as specified in the proposal. Client retains ownership of client-provided data. Any feedback provided by the client may be used by Greenridgebase to improve services.

Limitation of Liability, Indemnity, and Warranties

Services are provided on a commercially reasonable efforts basis. Except where prohibited by law, Greenridgebase disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose. To the maximum extent permitted by law, Greenridgebase's liability for any claim arising from these Terms or an engagement, whether in contract, tort, or otherwise, is limited to the amount of fees paid to Greenridgebase under the applicable proposal in the twelve months preceding the claim. Under no circumstances will Greenridgebase be liable for consequential, incidental, special, or punitive damages. The client will indemnify and hold Greenridgebase harmless against third-party claims arising from client data, regulated activities, or misuse of deliverables, except to the extent caused by Greenridgebase's gross negligence or willful misconduct.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflicts of law principles. For disputes not resolved amicably, the parties agree to seek mediation prior to litigation. If litigation is necessary, courts located in King County, Washington will have exclusive jurisdiction, subject to any mandatory forum rules. Users located in jurisdictions that require different dispute processes retain any rights granted by local law; nothing in these Terms is intended to remove mandatory consumer protections applicable where you reside.

Termination and Changes

Either party may terminate an engagement for material breach if the breach is not cured within thirty days after written notice. Upon termination, client will pay for work performed through the termination date and for any non-cancellable commitments. Greenridgebase may update these Terms from time to time; material changes will be posted with a revised effective date. Continued use of services after notice of changes constitutes acceptance. For questions about these Terms contact Greenridgebase at [email protected] or +1 (206) 555-0147.